We enable our customers to identify, authenticate and connect anyone or anything to any network, anywhere, securely and seamlessly.
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We’re the leader in seamless Passpoint (Hotspot 2.0) authentication and a specialist in secure identity and access management.
We deliver high-performance Wi-Fi software, services, and analytics to help global operators, venues, and organisations to connect millions of people, customers and devices safely and automatically to Wi-Fi.
Our team includes the brightest and best in carrier-grade Wi-Fi connectivity. We are the architects, authors, and developers of today’s industry standards.
Our solutions and services are the result of many years of development and industry expertise, our proprietary software platform, and the unmatched experience of designing and deploying high-performance Wi-Fi services.
Our Wi-Fi management platform is prized by carriers around the world for its stability, scalability, and ability to support a broad spectrum of authentication methods centrally and securely from our cloud-based facilities, with Amazon Web Services (AWS).
Our technology has proven scale, serving billions of authentications a year and supports services for multiple national operators who in turn deploy large-scale Wi-Fi services including Wi-Fi on the River Thames, award-winning public Wi-Fi for the London Underground, for train companies including Avanti West Coast and C2C, for shopping centres, retail banks, major food and beverage chains, airports, buses, taxis and more.
We’ve also deployed services in municipal environments to support the public and small businesses in Leeds, Bradford, Hull, Birmingham, Cambridge, and Northampton city centres.
GlobalReach is at the forefront of the Passpoint standard. We have been working with the Wireless Broadband Alliance for a number of years to define and deploy a number of industry firsts including secure and seamless public Wi-Fi connectivity in San Francisco and San Jose, London, Liverpool, the Mobile World Congress in Barcelona, and at the WBA’s own Wi-Fi Global Congress.
International operators and city networks including LinkNYC in New York City, Newark, and Philadelphia, central London and Selangor State, Malaysia trust GlobalReach to enable automatic secure Passpoint onboarding, Wi-Fi roaming and cellular offload.
We are a Board member of the Wireless Broadband Alliance, and our senior team has co-written industry whitepapers and contributed to the development of Wi-Fi captive portal best practice, and industry standards for Passpoint Wi-Fi and OpenRoaming.
We are also a Board member of the Seamless Air Alliance, and a key contributor to the development of automatic, secure authentication standards for in-flight Wi-Fi.
GlobalReach is certified by the BSI (British Standards Institute) to operate an Information Security Management System which complies with the requirements of ISO/IEC 27001:2013.
Our offices are in London, Los Angeles, and Singapore, and we support customers in North America, Europe and Asia.
Certified by the BSI to operate an Information Security Management System compliant with ISO/IEC 27001:2013
Our team includes the brightest and best in seamless and secure wireless connectivity. We are
architects, authors and developers of today's industry standards.
Dr. Chris SpencerGroup Chief Information Security Officer
Simon VaughanChief Commercial Officer
Thomas is an active member of both the Wireless Broadband Alliance and the Seamless Air Alliance, where he is currently Chair of the Networking work group.
Thomas LockeChief Technology Officer
Sara LuporiProgramme Director
Johnathan BoyceHead of Software and Platform Architecture
Andrew DykesHead of Engineering
Learn more about why wireless service providers and their business customers trust GlobalReach.GET IN TOUCH
Christopher GrossoChief Operating Officer, Intersection
"GlobalReach have been a terrific partner to Intersection. Not only ... Read More
"GlobalReach have been a terrific partner to Intersection. Not only have they delivered excellent and responsive solutions to many of our Wi-Fi challenges, but they also consistently bring innovative new ideas to us that lead to a better user experience, new revenue sources, and operational cost savings."
Andreas BartelsHead of Wi-Fi, XLN
"By leveraging our network scale and partner expertise we've gone ... Read More
"By leveraging our network scale and partner expertise we've gone from nowhere in October last year to running one of the biggest public Wi-Fi networks in the country. Adding dedicated inbound roaming features to the service only strengthens the proposition by making it even easier for our customers' customers to connect."
Kevin BaughanDirector of Metro Wireless, Virgin Media
"GlobalReach have proven themselves to be a reliable, committed and ... Read More
"GlobalReach have proven themselves to be a reliable, committed and highly agile partner during the delivery of Virgin Media's London Underground Wi-Fi service. Their performance exceeded our expectations and their enthusiasm for the project was second only to our own. I look forward to developing our partnership with them further."
Tiago RodriguesCEO, Wireless Broadband Alliance
"GlobalReach has been a WBA member for a number of ... Read More
"GlobalReach has been a WBA member for a number of years and during this time their contributions and collaboration have been instrumental, particularly in the area of ensuring interoperable standards, including Passpoint; helping to make Wi-Fi better and ensuring that the industry delivers an automatic and secure Wi-Fi experience in the 5G era."
Joshua HerronManager, Task Force at Innisfree Hotels
"High quality Wi-Fi continues to be important for our guests. ... Read More
"High quality Wi-Fi continues to be important for our guests. Adding seamless Wi-Fi connectivity using Hotspot 2.0, gives our guests the experience that they would get at home. It's easy for our team to manage, and there's no need for front of house staff to spend time handing out passwords. I'm confident it will boost guest satisfaction, and give us a new guest engagement channel."
Andrew EdisonSenior vice president, CenturyLink
"The strength of our global network enabled us to provide ... Read More
"The strength of our global network enabled us to provide an effective backbone for the Wi-Fi portal platform. Working with GlobalReach we were able to define the service that our customers wanted to support their growth - all built, branded and launched within a matter of months."
Mike BlakeCEO, HTNG
"Downloaded the profile and it just worked. Wi-Fi the way ... Read More
"Downloaded the profile and it just worked. Wi-Fi the way it should be."
Vijay SammetaChief Information Officer, City of San Jose
"With the adoption of Hotspot 2.0 from GlobalReach, we are literally ... Read More
"With the adoption of Hotspot 2.0 from GlobalReach, we are literally transforming the user Wi-Fi experience."
Pierre d'OlloneProduct manager, Proximus
"Thanks a lot Simon and the Globalreach team!! You've provided ... Read More
"Thanks a lot Simon and the Globalreach team!! You've provided greater support than I expected, so it's highly appreciated."