Making seamless secure public Wi-Fi roaming a reality

GlobalReach Technology connects London to San Francisco and San Jose with seamless, secure Passpoint public Wi-Fi service.

LONDON – 11 September 2014 – GlobalReach Technology (www.globalreachtech.com), the Wi-Fi software innovation company today, announced that it has linked the Wi-Fi services of the River Thames, London, and the cities of San Francisco, and San Jose, CA, USA. This is the first trans-Atlantic large-scale municipal secure public Wi-Fi service using Passpoint to allow millions of visitors and residents to automatically and securely connect to and seamlessly roam using free Wi-Fi services.

Using Passpoint, this pilot installation has been the latest step in building a secure and seamless roaming community without requiring users to manually select a network or sign on across the globe. Now users across the Atlantic in San Francisco, San Jose and London can enjoy seamless and secure Wi-Fi data connectivity that mirrors today’s cellular experience, with the added benefit of working on Wi-Fi-only devices such as tablets and laptops.

“With the adoption of Passpoint, we are transforming the user Wi-Fi experience,” said Vijay Sammeta, Chief Information Officer for the City of San Jose. “Passpoint makes our infrastructure smarter by eliminating tedious and cumbersome device configuration. Now people can securely connect to and roam transparently using our networks. Things don’t get much easier.”

“It’s great to be helping to create the world’s largest municipal deployment of Passpoint technology that is open to the public and available to anyone with a supported device,” said Nigel Wesley, CEO of GlobalReach Technology. “We have embarked on a program implementing Passpoint networks and we expect more and more network providers to join, which will allow us to realise our collective vision for global Wi-Fi roaming.”

“People want their devices to automatically connect to high-performing, trusted Wi-Fi networks whenever they are in range, using strong encryption,” said Miguel Gamino, Acting Chief Information Officer for the City and County of San Francisco. “This is precisely what we have achieved. Expanding the vision to include roaming access across the Atlantic and pioneering the global Wi-Fi experience is exciting.”

The GlobalReach software platform includes the AAA servers (Authentication, Authorisation, and Accounting), Passpoint device detection, and landing pages with the Passpoint token. The Passpoint provisioning feature configures devices with an anonymous credential which is used to connect to any network honoring the credential automatically and is also a component in the process used to generate the encryption keys for the secure connection.

Users simply click to connect securely. GlobalReach then provides each user device with a one-time provisioning file that automatically configures the requisite Wi-Fi settings and encryption without any human intervention. Once a guest registers and is provisioned with the Passpoint credential, they can automatically and securely connect to any of the WLAN infrastructures whenever they are in range.

“With unprecedented cooperation, we have developed the world’s largest municipal deployment of Passpoint technology that is open to the public and available to anyone with a supported device,” added Flavio Aggio, Chief Technology Officer for the Department of Technology of the City and County of San Francisco. “With this network in place, we expect more and more peering with other network and authentication providers which will allow us to realise our collective vision for global Wi-Fi roaming.”

“With Passpoint roaming enabled on San Jose’s WickedlyFastWi-Fi network, we are now in a position to leverage our Wi-Fi infrastructure to promote San Jose as a destination with the potential of a highly customised user experience,” noted Vijay Sammeta, Chief Information Officer for the City of San Jose. “We are excited to form partnerships with forward-thinking organisations dedicated to this shared vision.”

The new secure public Wi-Fi Passpoint service is open to other organisations looking to establish Wi-Fi roaming agreements.

Previously, to connect to a Wi-Fi hotspot, users in any of these locations had to perform the task of manually selecting from several Wi-Fi networks. Using Passpoint information advertised by Smart Wi-Fi infrastructure tells devices how to automatically connect to the Wi-Fi network if they possess a credential accepted at that hotspot. The credential itself is a SIM card, a security certificate, or a username and password that is agreed and accepted for authenticating users on their networks.

Passpoint-capable devices automatically and securely join a Wi-Fi Passpoint service whenever the user enters the service area and this also enables seamless roaming between Wi-Fi networks that share roaming agreements.


About GlobalReach Technology:

GlobalReach Technology is the Wi-Fi AAA and captive portal platform purpose-built for the world’s largest service providers, who use it to manage multiple, complex wireless services for their business customers.

Its software and cloud-based platform powers some of the world’s most complex Wi-Fi services, delivering billions of authentications a year. These include San Francisco, San Jose, New York, London, Sydney, Mexico and throughout Europe.

Media contact:

Kate Cleevely
kate.cleevely@globalreachtech.com
T. +44 (0) 7754 920043