Giving London Underground Commuters Access to
Wi-Fi for the First Time

London Underground Wi-Fi

At the start of 2012, as availability of Wi-Fi hotspot services was increasing across the capital, London Underground was facing huge demand to provide its three million daily passengers with public Wi-Fi – That’s a lot of people wanting to get connected.

Not to mention the challenge of incorporating 21st-century technology into the world’s oldest underground system, with some tunnels dating back to the Victorian era. Well, during the Olympic summer of 2012, we answered commuters’ demands with Virgin Media. And it proved to be hugely¬†popular.

With eight million interactions during the Olympics alone, which included breaking through one million tweets, Facebook posts, emails and web pages on our Tube Wi-Fi network in a single day. The service has now been rolled out across a 250 station network.


Key Highlights

  • First to deliver an advanced robust public Wi-Fi for a public underground service.
  • Unprecedented scale delivering over two million session a day.
  • Serving London’s three million underground users from 250 stations.



“GlobalReach has proven itself to be a reliable, committed and highly agile partner during the delivery of Virgin Media’s London Underground Wi-Fi service. Their performance exceeded our expectations and their enthusiasm for the project was second only to our own. I look forward to developing our partnership with them further.”

Kevin Baughan, Director of Metro Wireless, Virgin Media