GlobalReach Technology is the Captive Portal, User Authentication & Analytics Behind LinkNYC

LinkNYC Public Wi-Fi

LinkNYC is a first-of-its-kind communications network that is replacing over 7,500 payphones across five New York City boroughs, with new structures called Links. The first beta Links launched in early 2016 and further units have been rolled out.

Each Link provides superfast, free public Wi-Fi, phone calls, device charging and a tablet for Internet browsing, access to city services, maps and directions.

A completely free service, LinkNYC is funded through advertising at no cost to New Yorkers. Once complete, it will be the largest and fastest, free public Wi-Fi network in the world, generating over $500M in revenue for New York City.

Currently in beta, New Yorkers have the opportunity to try out the features and provide feedback using the Links. Additional apps and services will be added over time.

LinkNYC is delivered by the City of New York and CityBridge, a NYC-based consortium of leading experts in technology, media, connectivity, and user experience. Working with lead consortium member, Intersection, GlobalReach Technology is providing the captive portal, user authentication and analytics behind the service, through its cloud-based Wi-Fi service management solution.

Including RADIUS / AAA, custom captive portal, and a Passpoint online signup server (OSU) as standard, the single, scalable platform is being used to connect LinkNYC users and to manage and analyze the service.

See how New Yorkers add the LinkNYC profile to their devices to get onto the network.

Key Highlights

LinkNYC is the latest public Wi-Fi deployment to use GlobalReach. The platform is already in use across the London Underground Wi-Fi network, and as the supporting technology connecting public Wi-Fi users in San Francisco and San Jose.

LinkNYC by numbers (As of January 4, 2017)

  • Total Wi-Fi subscribers: 1,040,000
  • New Wi-Fi sign-ups per week: 40,000
  • Wi-Fi sessions per week: 4,000,000
  • Data downloaded by LinkNYC users since launch: 555,710 Gigabytes
  • Busiest day by users: Jan 4, 2017: 125,756 unique users
  • Busiest day by data transferred: Dec 31, 2016: 4,656 GB

(Source LinkNYC, Jan 18, 2017