The first large-scale municipal Passpoint service. A world first: Connecting San Francisco & San Jose

Working with GlobalReach, San Francisco and San Jose have created the first large-scale municipal Passpoint service that allows millions of visitors and residents to automatically and securely connect to and seamlessly roam using San Jose and San Francisco’s free Wi-Fi services.

Leveraging new Passpoint technology, users in San Francisco and San Jose now can enjoy seamless and secure Wi-Fi data connectivity that mirrors today’s cellular experience, with the added benefit of working on Wi-Fi-only devices such as smartphones, tablets and laptops.

Users simply click to connect securely. GlobalReach then provides each user device with a one-time provisioning file that automatically configures the requisite Wi-Fi settings and encryption without any human intervention. Once a guest registers and is provisioned with the Passpoint credential, they can automatically and securely connect to either of the cities’ WLAN infrastructures whenever they are in range.

Key Highlights

  • First large-scale multi-city Passpoint deployment
  • Anonymous, seamless and secure roaming
  • Millions of citizens and visitors can access the service



“With unprecedented cooperation, we have developed the world’s largest municipal deployment of Passpoint technology that is open to the public and available to anyone with a supported device.”

Flavio Aggio, Chief Technology Officer, City of San Francisco

“With the adoption of Passpoint, we are literally transforming the user Wi-Fi experience.”

Vijay Sammeta, Chief Information Officer, City of San Jose